A18k Terms & Conditions – A Complete Guide for Members

A18k (referred to hereinafter as the "Platform") is an online betting and gaming service provider. By using the a18k website and its associated services, you agree to abide by the terms and conditions set out here. These terms constitute a legally binding agreement between you and a18k.

These Terms & Conditions are written in Bangla for the convenience of all users in Bangladesh. However, in the event of any dispute, the English version shall be considered definitive. a18k reserves the right to amend these Terms & Conditions at any time, and your continued use of the Platform following any changes constitutes your acceptance of the updated terms.

Scope of Application

These terms apply to all services provided through a18k's website, mobile site, and any applications — including Sports Betting, Live Casino, virtual games, and all other gaming activities.

• These terms apply to all registered and unregistered users of a18k
• By accessing a18k from any device, you agree to comply with these Terms & Conditions
• You must read and accept these Terms & Conditions when creating an account
• Use of this platform on behalf of minors is strictly prohibited

You must be 18 years of age or older to register an account with a18k. Accurate and complete information is required at the time of registration. a18k reserves the right to terminate any account created with false information and forfeit any associated funds.

Important Information

You will be required to provide the following information accurately at the time of registration:

• Full name (as per national ID)
• Date of birth (for age verification)
• An active mobile number
• A valid email address
• Current Address

One Account Policy

Only one a18k account is permitted per individual, household, or residential address. If the same person creates multiple accounts, all accounts will be closed and all funds and bonuses will be forfeited. Operating multiple accounts from the same IP address or device is strictly prohibited.

KYC Verification

A18k reserves the right to verify your identity at any time. When requesting a withdrawal or upon exceeding certain transaction thresholds, you may be asked to submit a copy of your National ID, passport, or driving licence. Withdrawals may be placed on hold until the verification process is complete.

A18k supports deposits via popular mobile banking services in Bangladesh, including bKash, Nagad, and Rocket. The minimum deposit amount is ৳500 BDT, and the maximum is subject to your daily limit. All deposits must be made in Bangladeshi Taka (BDT).

Deposit Process

• Deposits are usually credited to your account within 5–15 minutes
• Technical issues may take up to 24 hours to resolve
• Keep proof of your deposit (screenshot or transaction ID) for your records
• Deposits made under a third party's name are strictly prohibited

Withdrawal Rules

The minimum withdrawal amount is ৳1,000 BDT. Withdrawal requests are typically processed within 24–72 hours. Withdrawals must be made via the same method used for the original deposit. Large withdrawals may be held pending completion of KYC verification.

A18k regularly offers a variety of bonuses and promotions. Each offer comes with its own specific terms, which are detailed on the respective offer page. Please read the relevant terms carefully before claiming any bonus.

Welcome Bonus

New members may receive a welcome bonus on their first deposit. To withdraw this bonus, you must meet the wagering requirement by placing bets totaling a specified multiple of the bonus amount. A time limit applies to complete the wagering requirement.

General Bonus Rules

• Each promotion can only be used once per person / account
• Bets placed with bonus balance count toward wagering requirements
• Bonuses may be restricted to certain games or sports markets
• Bonuses will be voided if promotional offers are found to be abused
• Any attempt to claim bonuses through multiple accounts will result in all associated accounts being closed

All bets placed on a18k are considered final. Once a bet is confirmed, it generally cannot be cancelled or changed. However, in certain circumstances — such as a match being cancelled or postponed — bets may be reviewed and reconsidered.

Bet Cancellation Circumstances

• If a match or event is fully cancelled, all stakes will be refunded
• Bets may be voided if a match is postponed more than 12 hours before its scheduled start time
• If incorrect odds are displayed due to a technical error, a18k reserves the right to void the affected bets
• Special rules apply to bets affected by data delays in live betting

Maximum Win Limit

Maximum win limits apply per bet and per day. These limits may vary by sport and market. Full details are available within the betting interface.

A18k is committed to maintaining a fair and honest betting environment. The following activities are strictly prohibited, and any violations will be met with strict action:

• Bonus Abuse: Creating multiple accounts to take advantage of bonus offers
• Money Laundering: Using betting as a vehicle for money laundering
• Match Fixing: Involvement in influencing match outcomes
• Hacking: Attempting unauthorized access to the system
• Bot Usage: Placing bets using automated software
• Third-Party Accounts: Using or selling another person's account

A18k reserves the right to close or suspend any account at any time and for any reason. Users may also close their own accounts voluntarily. Any valid balance should be withdrawn before closing an account.

Reasons for Account Closure by a18k

• Terms Violation
• Providing False Information
• Fraudulent Activity
• Extended inactivity (typically 12 months)
• Regulatory Authority Directives

Voluntary Account Closure

You can close your account at any time by contacting our support team. Self-exclusion is also available as part of our responsible betting framework. You can set a specific self-exclusion period, during which your account cannot be reactivated.

The a18k platform is provided on an "as-is" basis. We do not guarantee uninterrupted or error-free service. a18k is not liable for any losses resulting from technical issues, server downtime, or internet disruptions.

• A18k is not responsible for any funds lost through betting
• A18k is not liable for any loss resulting from issues with the user's device or network connection
• A18k is not liable for errors caused by third-party services
• A18k is not liable for service disruptions caused by force majeure events (natural disasters, government restrictions)

A18k believes betting is a form of entertainment, not a source of income. We encourage all members to bet responsibly. Betting addiction is a serious issue, and we are actively committed to addressing it.

Our Responsible Betting Tools

• Deposit Limit: Set your daily / weekly / monthly deposit limits
• Session Limit: Set a time limit for continuous betting sessions
• Self-Exclusion: Take a break from betting for a set period of time
• Reality Check: Receive reminder alerts at set intervals

If you're experiencing a betting problem, please Responsible Betting Visit the page or contact our support team.

A18k reserves the right to modify these Terms & Conditions, in part or in full, at any time. For significant changes, we will make reasonable efforts to notify you via your registered email or mobile number. However, it is your responsibility to check this page regularly.

Dispute Resolution

Any dispute between a18k and a user will first be addressed through direct negotiation. If a resolution cannot be reached, the matter will be referred to a neutral third party for mediation. a18k's decision shall be considered final unless overridden by a legal ruling.

Contact

If you have any questions about these Terms & Conditions, please reach out to our support team:

• Email: support@a18k.ws
• Live Chat: Available directly on the a18k website
• Support hours: 24 hours a day, 7 days a week